Privacy Policy




Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.


The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and account transactions
  • account balances and payment history
  • credit history and credit scores

When you are no longer our customer, we continue to share your information as described in this notice. 


All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Pacific Valley Bank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information Does Pacific Valley Bank share? Can you limit this sharing?

For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes No
For our marketing purposes— to offer our products and services to you Yes No
For joint marketing with other financial companies No We don’t share
For our affiliates’ everyday business purposes— information about your transactions and experiences No We don’t share
For our affiliates’ everyday business purposes— information about your creditworthiness No We don’t share
For our affiliates to market to you No We don’t share
For our affiliates to market to you No We don’t share


Call 831-422-5300 or go to

What we do
How does Pacific Valley Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Pacific Valley Bank collect my personal information?

We collect your personal information, for example, when you

  • open an account or provide account information
  • pay your bills or apply for a loan
  • use your credit or debit card

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.


Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Pacific Valley Bank has one affiliate, Pacific Valley Bancorp

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Pacific Valley Bank does not share with nonaffiliates so they can market to you.
Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Pacific Valley Bank doesn’t jointly market consumer bank products
  • Pacific Valley Bank does jointly market cannabis banking products to commercial customers only
Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies,” which are text files placed on your computer, to help us analyze how users interact with our website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

We use Google Analytics to track and report website traffic, understand user behavior, and improve our website’s content and user experience. Google Analytics does not collect personally identifiable information unless you voluntarily submit such information through our website.

By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.

For more information on Google’s privacy practices and how Google Analytics collects and processes data, please visit Google’s Privacy Policy at Google Privacy Policy.

How to Opt-Out of Google Analytics

If you prefer to prevent your data from being used by Google Analytics, you can install the Google Analytics opt-out browser add-on. This add-on instructs the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) running on websites to prohibit sending information to Google Analytics. To opt-out of Google Analytics, please visit the following link: Google Analytics Opt-Out Browser Add-On.

Note: We do not control the privacy policies of third-party services, including Google Analytics, and their practices may change over time. We recommend reviewing their privacy policies periodically.

Other Important Information
California Financial Information Privacy Act (SB1). In accordance with California law, Pacific Valley Bank does not share personal information we collect except as permitted by law.

Privacy Policy

Pacific Valley Bank Privacy Policy

Last updated May, 2017


FDIC - Federal Deposit Insurance Corporation Logo
Equal Housing Lender Logo